I have switched to e-junkie from OneShoppingCart. I have an affiliate who has been selling my ebook for years under the OneShoppingCart set up. We are trying to switch him to e-junkie and are having problems giving him credit for the sales.
He signed up as an affiliate through e-junkie and has an affiliate ID. To make things as easy for him as possible, I went into seller admin>affiliate set up and created an affiliate button which I gave him to put on his site. (It was my understanding that I could do this, did I misunderstand?)
This is the button that the e-junkie set up produced:
He placed it on his site here:
I tested it yesterday by making a purchase. The purchase went through fine, but he is not credited with the sale as an affiliate. In fact, he is not listed at all under my list of affiliates.
Can you help explain what I did wrong? (I am trying to make it easy for him, and he's already frustrated with the process. I have to say it was a lot easier in OneShoppingCart.)
Just as an overall comment, the help and explanations on e-junkie could be a lot better. I'd suggest you consider hiring a UI person go over each step and add ? button explanations to each item as well as better step-by-step instructions. I find myself going back and forth a lot trying to figure out what each step involves and how to do it correctly.