I'm not seeing any Pending orders in your E-junkie Transaction Log for the past 30 days; all transactions I'm seeing in that time period are Completed, indicating we processed those sales, and all of them had code(s) issued (second column from the far-right end).
Are you finding that eCheck transaction is now Completed in your Log, but the Log shows no code was issued for that order (maybe I overlooked one somehow)? Or does the Log show that transaction as Completed with a code issued, and the buyer is claiming they never received their code?
In the latter case, most likely the buyer's thank-you email just wound up in their spam folder, so you can ask them to look in there and mark it as Not Spam. Feel free to email us an affected Transaction ID if you'd like us to research that case further.