I've done a search for this topic and read everything on it but a lot of the posts were for previous years and I'm not sure if the info has changed. We (well my client, I'm her Virtual Assistant) have a zip file for download that has a bunch of PDF lessons in it.
As more and more people are using iPad's I'm doing more and more tech support for them. I'm not even sure where the zip file is going if you have an iPad. Some people have iZip or Winzip but say they can't find the zip file.
I do have a custom message but honestly, I'm not 100% sure what to tell them since I'm not sure if the zip file even downloads to their iPad. Can someone tell me where that zip file goes and how they can open it? Every day more and more of the purchasers are using an iPad.
I have an old iPad and when I download it I can't find it and I did a search of what I thought was my iPad (swiping in the middle of the screen) and typed in the exact title of the zip file and nothing is returned.
How do you all handle this?