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Data Snapshot: Customer Experience Expectations and Plans For 2012 (Feb 2012)

In November and December of 2011, Temkin Group surveyed 210 respondents from companies with $500 million or more in annual revenues about their customer experience results in 2011 and their plans for 2012 and beyond.

Temkin Group Research 2012 Research

USD 195.00 to 2995.00

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