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E-junkie Ecommerce Forums

E-junkie Discussions
Questions, suggestions and support for E-junkie related issues.
E-junkie Service Status and Updates
Updates about scheduled maintenance, issues and new features.
Flaunt your store
Implemented E-junkie on your site? Let the world know.
The Republic of Sellers
Discussion about collaborating, cross promotion and other selling tips and techniques.

Latest Topics

Better handling of PayPal errors
Is there any way eJunkie can handle PayPal errors more elegantly? For instance, I've recently had several buyers email me along these lines: "Hi, I tried to buy your app, and all I got was this: 10486 This transaction couldn\'t be completed. This transaction couldn\'t be completed. Please redirect your customer to PayPal. Error Can you help?" I did some web searching, and the problem isn't us, it's the user's credit card info in their PayPal account. But that error message is totally useless to a customer. Can't eJunkie parse the error and say something more reasonable? PayPal has a page on this error, including examples of how it should be handled: ngfailure10486/ Is there some reason eJunkie isn't doing this? It would make for a much better customer experience. thanks; -rob. MORE»

Posted by ManyTricksSW on October 26, 2014 @ 09:56 GMT -7 under E-junkie Discussions

There is 1 reply so far.
Shipping help! USA and Overseas calculation problem
Hi guys, I've been using a shipping method that one of your helpful moderators helped me figure out. Please refer to the past thread here: Onto my problem.... I was adding a new product to my store today and while testing it I noticed that when I add a product into the cart and say that i'm from a overseas country it gives me a choice of a cheap shipping as a primary option & as a secondary choice (within a drop-down) it gives the proper shipping price. When a customer is ordering from overseas, I only want them to have the proper shipping quote, not an incorrect cheaper option. I've never noticed this before, and i'm not sure how to fix it. Could you please help me out with a solution? Thanks for all the help! P.s. the website is at: MORE»

Posted by TastySoil on October 25, 2014 @ 11:29 GMT -7 under E-junkie Discussions

There are 3 replies so far.
Customers with AOL never receive my emails!
Hi everyone, This issue has been plaguing me for quite some times. At first I would just ask them for a new email and resend it but it's become a bit inconvenient. I even tried different product names and sending email messages to a test email with no luck. My emails send from an @live email address. Can anyone help? Thanks! MORE»

Posted by .rolex on October 21, 2014 @ 12:19 GMT -7 under E-junkie Discussions

There is 1 reply so far.
Discount Codes Are Simply useless
I want to have a promotion where the first 200 customers that buy any tangible product get a free USB flash drive with their order. So I thought, "okay ill make a usb product and a discount code for its value that has a max use count of 200 times." However, E-junkie makes this simple task impossible because a discount codes settings ONLY APPLY TO THE ITEM BEING DISCOUNTED. Why isn't there a "Min Cart Total" for a discount code instead of "min item total"??? I only want the discount on the USB drive when another tangible item is being purchased. And no, I am not using the tedious "bundle" items feature because I have about 50 tangible goods and im not creating 50 new item bundles. MORE»

Posted by DR on October 17, 2014 @ 14:06 GMT -7 under E-junkie Discussions

There are 5 replies so far.
google analytics not showing adwords data?
im driving traffic with google adwords to my landing page where I have ejunkie product/cart installed. google analytics shows all my other campaigns except this one is misisng. everything is setup correctly but because its not showing the campaign, it wont show keywords, ad groups, sales, etc this leads me to think maybe the ejunkie tracking code is not sufficient in picking up adwords traffic? i'm using the tracking code format below <script type="text/javascript"> var gaJsHost=(("https:"==document.location.protocol)?"https ://ssl.":"http://www."); document.write(unescape("%3Cscript src='"+gaJsHost+ "' type='text/javascript'%3E%3C/script%3E")); </script> <script type="text/javascript"> var ejGATracker = _gat._getTracker("UA-XXXXX-X"); ejGATracker._setDomainName("none"); ejGATracker._setAllowLinker(true); ejGATracker._trackPageview(); </script> and.. MORE»

Posted by SE on October 16, 2014 @ 10:11 GMT -7 under E-junkie Discussions

There is 1 reply so far.

Latest Discussions

How to sell via E-Junkie to customers in Brazil?
Right now we are putting the finishing touches on a public beta release of our new Admin panel, which will finally allow you to select BRL as a pricing currency for your products. We will be posting an announcement with a link to access the beta release very soon in our Service Status & Updates subforum: MORE»

Posted by E-junkieGuru on October 29, 2014 @ 19:15 GMT -7 under E-junkie Discussions
Tired of Waiting for the new Admin
We will be posting an announcement with a link to access the beta release very soon in our Service Status & Updates subforum: MORE»

Posted by E-junkieGuru on October 29, 2014 @ 19:11 GMT -7 under E-junkie Discussions
Integrate E-Junkie Seller Code With Mailchimp
That happens right away when we process the order -- i.e., as soon as we receive confirmation of completed payment from the payment processor (e.g. PayPal IPN). If you see an order listed in your E-junkie Transaction Log, that confirms we processed the order, so if your product was configured with a Payment Variable Information URL and/or your Account Preferences had a Common Notification URL at that time, we would have sent the order data to your URL(s) when we processed the order. If you do not see an order listed in your Transaction Log, that indicates either we did not receive payment confirmation for that order, or (very rarely) what we did receive was missing information necessary to process the order properly. If this was an order paid by PayPal, see the troubleshooting instructions here to sort out the problem: MORE»

Posted by E-junkieGuru on October 21, 2014 @ 16:14 GMT -7 under E-junkie Discussions
Shipping calc not working for Canada
We're not planning on integrating any further shipping services at this point because we can only use the destination country and post code to determine costs, and most carriers base their quotes on more detailed information than that. We don't actually know where the buyer's shipping location is until the order has run through checkout, and by then it's too late for further adjustments. MORE»

Posted by E-JunkieMonster on October 17, 2014 @ 15:46 GMT -7 under E-junkie Discussions
Where do we update our billing information?
Note that you simply need to restart a new subscription payment plan for your existing E-junkie account; you DO NOT need to register a whole new E-junkie account from scratch. Also bear in mind that the PayPal account that sends us your monthly subscription payments is distinct from the setting that determines which PayPal account receives checkout payments from your buyers; these can be the same PayPal account or different ones, but one does not affect the other. If you need to update which PayPal account receives checkout payments from your buyers, that would be determined by your E-junkie Seller Admin > Edit Profile > PayPal Email setting. MORE»

Posted by E-junkieGuru on October 14, 2014 @ 19:18 GMT -7 under E-junkie Discussions
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