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Latest Topics

Connection Resets (times out) - Can't Upload Product Files To E-Junkie Server
I've been having problems uploading product files to e-junkie's server for some time now - any product file over 5 mb (sometimes less) and it times out (connection resets). Has anybody else experienced problems uploading files to the e-junkie server (connection resets) and found a solution? MORE»

Posted by LNP1 on October 1, 2015 @ 07:28 GMT -7 under E-junkie Discussions

There is 1 reply so far.
keycode armadillio failed since e-junkie update
Hi, Since the e-junkie update keycodes generated with armodillo are not valid anymore, any help would be appreciated. Instead I generate the codes manually on my desktop right now, and that works without any problems. The problem started after the e-junkie update so i can only assume this is where the problem is. Thanks Menno MORE»

Posted by menno on October 1, 2015 @ 04:32 GMT -7 under E-junkie Discussions

There is 1 reply so far.
BULK PURCHASES: what happens?
I'm setting up bulk purchases for my ebook & digital products. So, if someone orders 100 copies of my ebook, what do they receive? Just a link that says, "you can download this 100 times"? Or 100 different links? If they want to give those 100 digital copies to other people--what's the best way to do that? Is there a way I can personalize instructions on how/what they are allowed to do with those 100 copies--maybe on the thank you email or download page? (I'm sure this has been addressed somewhere else. I searched the forum but couldn't quite find the answer & didn't want to purchase 100 copies of my book to find out!) MORE»

Posted by ohamanda on September 30, 2015 @ 07:37 GMT -7 under E-junkie Discussions

There are 2 replies so far.
PayPal failure
I've copied a message from a customer below. I sell only a downloadable product through e-junkie. First customer message: Your PayPal checkout isn't working. I've tried a half dozen times. Second customer message: I was unable, again, this morning to complete the purchase on my Mac using Chrome. I switched over to a Windows system and had the same problem with Chrome. I then tried Firefox and was able to complete the purchase. That's all pretty strange because I use PayPal several times a week on both Windows and Mac versions of Chrome, and haven't experienced issues, Possibly one of my browser plug-ins (AdBlock?) is causing the checkout to hang. I am able to log into PayPal on Chrome but then it just sits there spinning. My question to customer: I'm curious as to exactly where the problem was. Did the e-junkie shopping cart transfer you to PayPal and then couldn't complete the purchase at PayPal? This would indicate a PayPal issue. Or did the problem occur when you clicked the "Checkout.. MORE»

Posted by AnthonyK on September 29, 2015 @ 12:06 GMT -7 under E-junkie Discussions

There is 1 reply so far.
Maybe a question for Paypal
A customer asked why her Visa card was rejected by Paypal's shopping cart. She said she called her bank and everything was fine. She asked me what the problem was. I don't know. For others with customers who have had this problem, is there a simple way to get such answers? MORE»

Posted by adieu on September 28, 2015 @ 12:57 GMT -7 under E-junkie Discussions

There is 1 reply so far.

Latest Discussions

E-junkie Notification Email Not Received
This seems to be happening again. I set my preference to get the emails and it fixed it but logged in again to check transactions (never going near my preferences or profile ) and I stopped getting the emails again so it seems to be resetting whenever I log in MORE»

Posted by jp on October 2, 2015 @ 16:21 GMT -7 under E-junkie Discussions
Ejunkie Shopping Cart Customization Issues: Mobile vs. Desktop
Only the overlay-style cart that appears "inside" your own page can be customized. Note that customization of the overlay cart is page-specific, so make sure you add cart customization code to your View Cart code on every page where you want customizations to appear. Whenever the overlay cart cannot work for any reason -- e.g., due to missing or garbled View Cart code in the affected page, or disabled javascript in the buyer's browser -- the buttons work in "fallback" mode by opening a separate window/tab to display the cart. Aside from a custom logo/header you can upload in Seller Admin > Edit Preferences, this version of the cart cannot be customized. We also use this fallback cart on mobile devices to make best use of the limited screen area and allow buyers to use their touchscreen pinch/swipe gestures to zoom and pan the cart. Also note that items a buyer adds to the overlay cart will not appear in the fallback cart and vice-versa, so make sure the cart buttons on all pages of.. MORE»

Posted by E-junkieGuru on September 30, 2015 @ 15:02 GMT -7 under E-junkie Discussions
Customer not receiving download links
It was a corporate email address so that's probably a good guess. I'll keep those things in mind. Thanks. Enjoy the freebie, though I don't suppose you sail around here. MORE»

Posted by adieu on September 28, 2015 @ 16:01 GMT -7 under E-junkie Discussions
Need help to protect myself against false dispute claims
YES, YES, YES!!!!!!! I just viewed the transaction log and that's the information I needed. OMG! Had I presented this earlier, I would have won that dispute case by a landslide. I just checked the log and the buyer was given four attempts and only downloaded it once. The same exact time he brought the files, he downloaded the files just once. Ugh! I hate that I didn't know this information before but I'm going to charge the price of losing that dispute to learning how to protect myself in the future. Lesson LEARNED!!!!! I chose to post my situation in the forum instead of sending you guys a private email because I want others to learn from my mistake. My business is my baby and I get angry when evildoers try to still from my child. I love you guys so much for this. You rock ten times over. Thank you sooooooooooooo much! MORE»

Posted by Keelah on September 25, 2015 @ 16:18 GMT -7 under E-junkie Discussions
encrypted notice
It was not a rep but in the set up area. I understand when I finally get all my ducks in a row, I need to turn it off. Thanks MORE»

Posted by TheSingingNurseDawn on September 23, 2015 @ 03:48 GMT -7 under E-junkie Discussions