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Discussion about collaborating, cross promotion and other selling tips and techniques.

Latest Topics

Reversal fraud with Paypal: help with resolution
I just had a customer make a purchase then immediately file for a charge reversal, claiming non-delivery. How do I protect myself against fraudulent charge-backs? I can take screencaps of the "click here for your download links" emails, but that won't help-- Paypal has found in favor of the buyer. As far as I can tell, there is no way to stop someone from purchasing every single item in my store, claiming non-delivery, and then PayPal withdraws all funds from my account-- basically allowing the customer to steal all my products. Has anyone had this happen before? What is the solution? MORE»

Posted by TenTon Raygun on March 21, 2017 @ 23:10 GMT -7 under E-junkie Discussions

There is 1 reply so far.
E-junkie downtime early morning March 11 [resolved]
Some database problems early this morning affected both our site and our cart. Our development team is working on the issue to have everything back online ASAP but our cart service is still currently down. We will post updates here with any new information or as soon as the problem is resolved, we are very sorry for the inconvenience. MORE»

Posted by E-JunkieMonster on March 11, 2017 @ 09:14 GMT -7 under E-junkie Service Status and Updates

There are 2 replies so far.
Product variations (size options) changes not showing in shopping cart, but do show on e-junkie page
A few weeks ago I opened my e-junkie account to build a shopping cart system on my web site (http://www.bfro.net/merchandise/catalog.asp). I added products (apparel) with size variations. Then I changed the size options for a product (the t-shirt) and submitted the changes. The changes were saved in the e-junkie product details page. They're still visible there now ... but those option changes are not showing in the shopping cart on my site ... I know it's not simply a delay for the e-junkie server to update its cache because an assistant of mine tried to change the size options last week and the same thing happened : shopping cart options are not updated even though those new options are showing in the e-Junkie product details page ... So what's the magic trick for fixing this ? Thanks, Matt MORE»

Posted by BFRO Store on March 9, 2017 @ 22:35 GMT -7 under E-junkie Discussions

There is 1 reply so far.
Changing the pirnt yes/no clode
Hello, I would like to test blocking the print option of the pdfs. "If you do not want the buyer to be able to print your PDF, replace &pdf_allow_print=y with &pdf_allow_print=n" My questions: - Is its sifficuent if I make this code change on the seller admin? Or do I additionally need to renew the add-to-cart / buy-now codes of my product? - Would the buyes be able to do print-pdf? If yes, disallowing printing does not make much sense. I don't remember having ever opened a pdf where I could not do print-as-pdf and then make a printout of that. I am not sure if disallowing print makes sense; just want to understand what's possible. Thank you very much! MORE»

Posted by Wonderland on March 9, 2017 @ 02:49 GMT -7 under E-junkie Discussions

There is 1 reply so far.
Amazon Web Services (AWS) increased error rates sporadically affecting downloads & emails
As you might have heard on the news by now, the Amazon Web Services (AWS) US East Coast datacenter in N. Virginia is currently experiencing significantly increased error rates: https://status.aws.amazon.com/ Our services are hosted on AWS from the affected datacenter, so this event may affect our services as well, notably file uploads/downloads and email delivery in particular, though we're currently still assessing the extent of impact to our services. At this point, resolution is just a matter of waiting for Amazon to resolve the problem in their system, so those of you with buyers reporting download trouble can simply advise them to try their download again later tonight or tomorrow. It appears that delivery of some emails (incl. thank-you emails and sale notification emails) may be sporadically delayed; the affected messages are simply backed-up in an outgoing mail queue, so they should ultimately get sent out as available functioning mailserver capacity allows. If a buyer reports they did not receive.. MORE»

Posted by E-junkieGuru on February 28, 2017 @ 13:38 GMT -7 under E-junkie Service Status and Updates

There are 5 replies so far.

Latest Discussions

New shopping cart open for beta testing!
You guys are awesome! I've been with you for 10 years and I love my E-junkie cart! MORE»

Posted by Credit-Aid-Software on March 21, 2017 @ 19:50 GMT -7 under E-junkie Service Status and Updates
All downloads failing on FireFox and IE
I went into View/Edit for the product just clicked "Submit" and that seemed to fix it. So all is good. MORE»

Posted by AnthonyK on February 28, 2017 @ 20:32 GMT -7 under E-junkie Discussions
How to get products price and currency before annding product in the cart
You could include a currency in the prices displayed by price.js, like so: var xproductid1 = "9.99 USD" //name of product 1 var xproductid2 = "4.99 USD" //name of product 2 var xproductid3 = "49.99 USD" //name of product 3 Of course, the actual price and currency of each product is set in Seller Admin, so this approach would only be useful to ease keeping the displayed price/currency on your sales page up to date. While it is not possible to set multiple prices in differing currencies for a single product, you can create duplicate products that each have a different pricing currency. Regardless of your pricing currency, buyers worldwide will be able to pay you in that currency, and their payment processor or card issuer would automatically convert that amount to their native currency. MORE»

Posted by E-junkieGuru on February 27, 2017 @ 12:33 GMT -7 under E-junkie Discussions
Block Certain Countries?
If your goal is to prevent buyers from making large single transactions for several items or high quantities that can then be reversed, you could try switching to Buy Now buttons instead of Add to Cart buttons. A Buy Now button only allows one item to go to checkout at a time, so you'd never see another strange outlier order again. And it would be a lot harder for that person to get away with filing several individual disputes via PayPal, and much easier for you to take action if you see someone placing lots of repeat orders from the same address. Otherwise we don't really have any built in features on limiting orders or delaying delivery. Our main feature is immediate delivery of downloadable products, so we haven't built any features to counteract that. MORE»

Posted by E-JunkieMonster on February 25, 2017 @ 11:10 GMT -7 under E-junkie Discussions
Product Update...??
I am shocked that there is no better way to do this. The price per update is definitely too high, and the inability to update remotely hosted files makes e-junkie and untenable solution long term. After being a customer for a loooong time I'll be switching to another solution based on this issue alone. MORE»

Posted by Ariana on February 20, 2017 @ 08:26 GMT -7 under E-junkie Discussions