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Latest Topics

Find Affiliate Information
When I download my list of affiliates, I get their email address, the date they signed up, and any extra percentage I've assigned. How do I get the affiliate's ID and Name? MORE»

Posted by PeltierTech on August 28, 2016 @ 07:57 GMT -7 under E-junkie Discussions

There is 1 reply so far.
RESOLVED: PayPal checkout outage Wed24Aug2016 5:44-6:03pm MST
PayPal reports that an issue is currently affecting checkouts both on the PayPal site and their backend APIs which handle card-based payment authorizations -- indeed, at the moment it appears PayPal account login attempts are stalling out. We'll followup here once they report the issue is resolved. https://www.paypal-notify.com/eventnotification/event_details_popup?ev entId=7443Major Impact to PayPal APIs and PayPal Website Live Site Status Update Notification: We are experiencing a system issue which may be affecting PayPal APIs and PayPal Website on the PayPal Live Site. We will send an update with additional details within the next 15-30 minutes. Sent Aug 24, 2016 05:52 PM MST by STC Start time: Aug 24, 2016 05:44 PM MST At this time, there is no alternative work-around. Questions? Please contact PayPal Merchant Technical Services by filing a ticket; refer to PP-LIVE-7443 MORE»

Posted by E-junkieGuru on August 24, 2016 @ 18:09 GMT -7 under E-junkie Service Status and Updates

There is 1 reply so far.
Shipping Address truncated
Is anyone else seeing this problem? We use e-junkie's shipping address feature to collect the customers shipping address during checkout so shipping fees can be calculated by weight. When a long street address requires the use of BOTH lines offered on the e-junkie form, the second line it appended to the first, then truncated at 30 characters. This has resulted in packages being returned as "undeliverable." We've had reports from multiple customers and I verified this behavior myself by placing an order through my web site. Is a fix in the works? MORE»

Posted by winkingfox on August 15, 2016 @ 11:18 GMT -7 under E-junkie Discussions

There is 1 reply so far.
RESOLVED: PayPal Payments Pro: errors for card-based direct payment Wed10Aug2016 1:00-4:30pm MST/PDT
PayPal has posted notice of the following issue in their system which may affect card-based direct payments using PayPal Payments Pro. Affected sellers can work around the issue until it's resolved by temporarily reverting your checkouts to use PayPal Payments Standard, which would disable the Pay With Credit Card checkout button in your cart. To do this, go to E-junkie Seller Admin > Edit Profile, then under Accept Credit Cards select "My payment processor will charge cards for me", then click Submit to apply changes. Once PayPal resolves the issue, you'd simply go back into Edit Profile and reselect PayPal Payments Pro under the Accept Credit Cards section. https://www.paypal-notify.com/eventnotification/event_details_popup?ev entId=7417Live Site Status Update Notification: We are experiencing a system issue which may be affecting DoAutorization and DoCapture API on the PayPal Live Site. PayPal Merchants may be experiencing a high number of '10001 - Internal errors' for DoAutorization and.. MORE»

Posted by E-junkieGuru on August 10, 2016 @ 16:46 GMT -7 under E-junkie Service Status and Updates

There is 1 reply so far.
Cart Error: Free Checkout will be available again on August 10, 2016
We ran a promotion and our users are getting this error: Cart Error: Free Checkout will be available again on August 10, 2016 @ 00:00 MST << Click here to go back What is this and how can it be rectified? MORE»

Posted by StacyBlackman on August 9, 2016 @ 09:28 GMT -7 under E-junkie Discussions

There is 1 reply so far.

Latest Discussions

Why Are Half My Buyers Unable To Download The File?
Charlie, it appears we've already replied to your email about this, where you indicated your Apple iOS mobile device users are particularly affected. That is most likely due to the fact that iOS doesn't provide for any general-purpose file storage; instead, each app has its own storage, so if the user does not have an app already installed that can open the type of file to be downloaded, Safari won't download the file because it doesn't know which app should store the file -- e.g., downloading a PDF to an iPad won't work unless the buyer has already installed a PDF reader app such as iBooks or Adobe Reader. Also advise your buyers to just click/tap the "Click here" link we provide to download the file. It won't work if they try to right-click or long-tap on the link to get a "Save as...", because the link triggers a download script, rather than being linked directly to the file itself. MORE»

Posted by E-junkieGuru on August 30, 2016 @ 13:22 GMT -7 under E-junkie Discussions
Searching affiliate programs
Development has had their hands full with some pretty major projects lately, so they haven't had a chance to research building a new Google search integration. Meanwhile, you can use Google directly to do the same thing by using their site: and/or inurl: search parameter(s) -- e.g.: Search help pages: your search terms here inurl:e-junkie.com/ej/ Search the forum: your search terms here inurl:e-junkie.com/bb/ Search affiliate programs: your search terms here site:e-junkie.com inurl:section=affiliates MORE»

Posted by E-junkieGuru on August 29, 2016 @ 15:35 GMT -7 under E-junkie Discussions
$0 shipping in PayPal
Just following up here to mention that the most-affected seller who reported this issue to us, with multiple orders affected every day since it began, did not appear to have any orders affected after August 9th, from which we and PayPal MTS infer the issue appears to be resolved. If you've still seen this issue affect any orders this week, please email us with the affected Transaction IDs: https://www.e-junkie.com/ej/contact.htm MORE»

Posted by E-junkieGuru on August 18, 2016 @ 15:56 GMT -7 under E-junkie Discussions
New file uploader and Seller Admin updates
This is still happening for me using Safari 9.1.2 MORE»

Posted by Practical Photoshop on August 13, 2016 @ 19:23 GMT -7 under E-junkie Service Status and Updates
Integrating with Vimeo Is it Possible?
Thanks I just emailed that info back to you. I was away all day from the computer. Thanks for your response. MORE»

Posted by Lorelie on August 8, 2016 @ 15:47 GMT -7 under E-junkie Discussions