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E-junkie Ecommerce Forums

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Questions, suggestions and support for E-junkie related issues.
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Updates about scheduled maintenance, issues and new features.
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Implemented E-junkie on your site? Let the world know.
The Republic of Sellers
Discussion about collaborating, cross promotion and other selling tips and techniques.

Latest Topics

RESOLVED: PayPal service disruptions Wed28Jan2015 12:47-12:58pm MST
PayPal has posted notice of the following disruption in services at their end, which may impede buyers' ability to complete checkout through any PayPal service we support: 6037 Notification details Notification: Substantial Impact to PayPal APIs and PayPal Website - Jan 28 - Live Site PayPal Notifications Live Site Status Update Notification: We are experiencing a system issue which may be affecting PayPal APIs and PayPal Website on the PayPal Live Site. We will send an update with additional details within the next 15-30 minutes. Sent Jan 28, 2015 01:01 PM MST by DBO Start time: Jan 28, 2015 12:47 PM MST At this time, there is no alternative work-around. MORE»

Posted by E-junkieGuru on January 28, 2015 @ 13:12 GMT -7 under E-junkie Service Status and Updates

There is 1 reply so far.
PayPal Error?
Hey guys, first time user here - I added the button code to a downloadable pdf and I receive this when testing the button and landing on paypal: "PayPal cannot process this transaction because of a problem with the seller's website. Please contact the seller directly to resolve this problem." Any ideas what it could be? Thanks MORE»

Posted by TheRiz on January 26, 2015 @ 18:55 GMT -7 under E-junkie Discussions

There are 4 replies so far.
Brief outage Sun25Jan2015 5:39am MST
Development reports that one of our database servers stopped responding this morning at 5:39am MST, which temporarily disabled login attempts and order processing until we got service fully restored within the hour. Development is investigating the cause of the hang and devising ways we might detect and respond to any similar scenario more quickly in the future. A few buyers may have been able to proceed to checkout with PayPal just before the outage began, leaving us unable to process their order after payment. If you're seeing any completed payments in PayPal that aren't showing up in your E-junkie Transaction Log, you can perform these steps to have PayPal resend us their IPN (Instant Payment Notification), so we can process those orders: 1) Log into your PayPal account and stay logged in; 2) Use this link to view your IPN History: 3) You may see the notice, "The IPN feature is turned off. You must turn on IPN in order to create.. MORE»

Posted by E-junkieGuru on January 25, 2015 @ 17:41 GMT -7 under E-junkie Service Status and Updates

No replies yet, you could be the first!
Mailing List Admin improved Date Added timestamp
We've made a slight adjustment to the Date Added timestamp in our Mailing List Admin screen: That timestamp now references when the buyer last purchased or repurchased the product or when the seller manually re-added them to that product's Buyer Group list, rather than the date the buyer first purchased that product (as heretofore). The buyer's original purchase date(s) will remain unaltered in your Transaction Log; this change only affects the Buyer Group mailing lists for our Newsletters & Updates service: This makes it more practical to use our Newsletters & Updates feature to distribute periodical files such as an online magazine or file updates for a limited term -- e.g., if you sell subscriptions on an annual pre-paid term, or include a year's worth of free file updates with an initial purchase, for which renewals may also be purchased, you can simply select the product in Mailing List Admin and manually.. MORE»

Posted by E-junkieGuru on January 20, 2015 @ 19:15 GMT -7 under E-junkie Service Status and Updates

No replies yet, you could be the first!
Help a noob out
Hello, i am new here and i am having some issues understanding my surroundings. I have a few questions about how to manage my earnings: Is there a way to know how many customers do i have? How much money i am making? How do i receive my earnings? If is not much bother, please help me. MORE»

Posted by JoeTheVenezuelan on January 20, 2015 @ 09:57 GMT -7 under E-junkie Discussions

There is 1 reply so far.

Latest Discussions

New EU VAT regulation for 2015 and eJunkie
Right now, because I'm not convinced the regulations will not be relaxed, I'm keeping things as simple as possible and just swallowing the VAT hit. I'm crossing my fingers for a nil rate. I already receive the residence country and buyer IP. So are you saying that is good enough, so long as they match? According to your third para yes, according to your fourth, no ("at least two *other* acceptable pieces of information"). MORE»

Posted by gravelld on January 29, 2015 @ 04:44 GMT -7 under E-junkie Discussions
How to add Flat Rate Shipping Charge per order or at final checkout?
I think the technicality you're overlooking is that Destinations are the only condition where specific rules override general ones -- e.g., if an order qualifies for any province-specific rule(s), that would override any rules for Canada in general. Aside from that, if an order qualifies for more than one rule, the buyer would see a choice of shipping rates in their cart -- one for each qualifying rule. Thus, your new wholesale shipping rates for Min. Items in Cart=20 are being offered alongside your original retail rates which have no order-size requirements. To avoid this, you'd need to delete your original retail shipping rules and then readd them with Max. Items in Cart=19. We don't have a way to enforce a min. item qty. in the cart, but you can add an &amount= parameter to your Add to Cart button's href= URL, which would specify the initial item quantity when that button is used to add that item to a cart -- e.g., for an initial quantity of 10: <a href=" &i=YYYYYY&amount=10".. MORE»

Posted by E-junkieGuru on January 27, 2015 @ 16:21 GMT -7 under E-junkie Discussions
Responsive Design - Mobile
update please MORE»

Posted by epatio on January 26, 2015 @ 15:55 GMT -7 under E-junkie Discussions
Fraud Prevention
You can block certain countries - if you sale on eBay tho - from the eBay's shipping options. For example shipping to ONLY UK addresses ONLY to UK buyers. But that's not the major issue here, because there're BOTH fraudsters from UK, DE, US, etc. - so ANY "white" country have them. Nigeria, other less-known African/Asian countries are not a big problem (for me), they don't know French/Spanish for example, they buy only from .COM listings. If you're talking for a web store/cart/domain - then you can block certain countries IP ranges by .htaccess: so buyers from blocked countries won't even be able to open your website store (they need to use proxy/vpn to bypass this). But for eBay - you can't do that, I can't, no one can't. E-Junkie needs specific tools, options and so (API, flash-to-DHTML admin panel), drastic changes in order maintain sellers' needs. Don't know where exactly is the problem because this takes ages (!) MORE»

Posted by STAUNCH on January 26, 2015 @ 10:53 GMT -7 under E-junkie Discussions
Changes to VAT calculation behavior
Thanks, E-junkieMonster! I'm going to have to just dig into this and figure it out. Unfortunately I can't handle the uncertainty and massive stress of trying to guesstimate how much VAT I'll be liable for and charge the extra to all my customers, trying to spread it out. Anyway, it's bedtime here. Starting fresh tomorrow...I think working through a concrete example might clear things up. Thanks again! MORE»

Posted by lorilin on January 23, 2015 @ 13:45 GMT -7 under E-junkie Service Status and Updates
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