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PayPal button in shopping cart not working



lemonbar
member
Posts: 327


A customer is saying that when they push the PayPal button in the shopping cart nothing is happening at all.

It works on my machines even though I have a popup blocker.

Any ideas why this woldnt work on other machines?


#
POSTED ON: March 17, 2008 @ 10:44 GMT -7




lemonbar
member
Posts: 327


Does it really take this long to reply?


#
POSTED ON: March 18, 2008 @ 10:47 GMT -7




lemonbar
member
Posts: 327


wow, i guess ejukie is gone on vacation.

can someone else take a look at my site and see if they can add to the cart adn get the paypal button to work and get inside paypal. customers are saying when they perss the paypal button it is not working.

http://www.clearconnectionscallingcards.com

thanks


#
POSTED ON: March 20, 2008 @ 20:47 GMT -7
MODIFIED ON: March 20, 2008 @ 20:47 GMT -7




Credit-Aid-Software
member
Posts: 38


I just tested it for you and it is working perfectly. I clicked on the $16 card and it opened up the e-junkie cart. Then I chose paypal and it sent me right to Paypal. Then I did the same steps with the $28 card. Looks like you set it up perfectly. Good work!


#
POSTED ON: March 20, 2008 @ 20:56 GMT -7




lemonbar
member
Posts: 327


Thanks for the help. I don't know why thet customer is complaining. I do beleive them though. It might have something to do with them using AOL.

I asked them about a pop up block and he said he even tried it after he turned it off.

Anyone know why it would work for some and not for others?

Thx


#
POSTED ON: March 20, 2008 @ 21:37 GMT -7




Harry
member
Posts: 19


Your site doesn't work on Firefox.


#
POSTED ON: March 25, 2008 @ 15:46 GMT -7




lemonbar
member
Posts: 327


Ok thanks! The site itself doesnt work or the cart buttons? What exactly did you do that did not work?

E-junkie, is there any reason why the buttons wouldnt work or a resource for crafting your button cut and past code so it will work for all situations?


#
POSTED ON: March 25, 2008 @ 15:51 GMT -7




Harry
member
Posts: 19


You should load Firefox on your PC and test it. The site doesn't look like it does on IE, and the View Cart button isn't a link.


#
POSTED ON: March 25, 2008 @ 15:52 GMT -7




lemonbar
member
Posts: 327


Yes just did that. Wow, thanks for the feedback.

Now I just have to figure out what html is causing the problem.

Also, the guy with teh AOL browser (i think he only used aol) had problems as well.

Anyone know at site where it explains the common problems for displaying in all the browsers or a tool that will earn you?


#
POSTED ON: March 25, 2008 @ 16:30 GMT -7




PureBread
member
Posts: 10


lemon ... i was experiencing the same problems... yours is working for me i dont know if you fixed it or not ... try mine out and see if its just me www.izzalap.com/cdduplication.html


#
POSTED ON: March 26, 2008 @ 02:17 GMT -7




lemonbar
member
Posts: 327


purebread, i tried in ie browser and couldnt get add to cart to work. i click the button which it does see as a link but nothing happens.


#
POSTED ON: March 26, 2008 @ 08:55 GMT -7
MODIFIED ON: March 26, 2008 @ 08:55 GMT -7




PureBread
member
Posts: 10


this is ridicoulous if i may say so myself.... theres is no way in the world i will be moving my 150+ products to a system with 0 support and half way works...


no way at all

i really would like to use this support and am encouraging the team to step it up ... i will be looking else where so if anyone finds anything please let me know


#
POSTED ON: March 26, 2008 @ 12:58 GMT -7




lemonbar
member
Posts: 327


i made some changes to my site.

can someone try it again and see if they can

http://www.clearconnectionscallingcards.com

1 - in firefox add something to the cart.

2 - in firefox and IE see if you can hit the paypal button in the shopping cart and have it open a new window for paypal.

thanks


#
POSTED ON: March 26, 2008 @ 13:15 GMT -7




Harry
member
Posts: 19


In Firefox, I added the $16 item to the cart fine. You fixed the button. I clicked Paypal and got a message that the popup was blocked. I told it to allow popups from your site and the next time I tried it work fine. That's all I tested.


#
POSTED ON: March 26, 2008 @ 14:18 GMT -7




PureBread
member
Posts: 10


on ie... it added fine but when checkout just closed and went back to original site


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POSTED ON: March 26, 2008 @ 14:34 GMT -7




lemonbar
member
Posts: 327


thanks harry!

thanks purebred! i dont exactly understand what you mean. can you explain again what the problem was?


#
POSTED ON: March 26, 2008 @ 14:43 GMT -7




PureBread
member
Posts: 10


I clicked add to cart. it updated the cart by popping up. Clicked checkout and it closes the popup and your original page remains the same...

Do you have an idea why my cart isn't working?

The view cart is but the add to cart isn't...

I'm getting ready to launch and this is really getting to be an inconvience and I'm also hearing about the cart not working for hours at a time...


#
POSTED ON: March 26, 2008 @ 18:01 GMT -7




lemonbar
member
Posts: 327


When you click on the checkout paypal button it just closes the popup shopping cart and does not popup a new browser window asking for paypal login?

Purbread, as far as your site the button doesnt open or change anything for me. I looked at your code and maybe it is becuase it can not be inside a form like that, i dont know. Did you try getting your button code again and seeing if you have all the stuff from that? It seems you have something missing in the line of code - unless it is somehwere else and I missed it. for example, where is the HREF part of the code where is specified your ejunkie ID and product code?


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POSTED ON: March 26, 2008 @ 19:17 GMT -7
MODIFIED ON: March 26, 2008 @ 19:28 GMT -7




lemonbar
member
Posts: 327


Well, I worked all day to try to get both IE and Firefox to show the same webpage. It seems to work as for the display:

http://www.clearconnectionscallingcards.com

If it doesnt work for you or looks different please let me know.

**************************************
E-JUNKIE - I STILL NEED HELP
**************************************
As for e-junkie - I still need help understanding what some customers can't get the paypal to open the next window? He tried it from office and home and also turned off his popup blocker. What are the problems regarding this?


#
POSTED ON: March 27, 2008 @ 00:05 GMT -7




lemonbar
member
Posts: 327


bump - anyone at ejunkie know the answer yet?


#
POSTED ON: March 27, 2008 @ 22:20 GMT -7


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