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Why is it taking so many days for support questions to be solved?



lemonbar
member
Posts: 288


Why is it taking so many days for support questions to be solved?

Also, my emails to robin have gone unanswered for days now as well?

What is the correct email address for support and where is the support board that the questions and problems should be posted to if not here?

Thank you


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POSTED ON: March 20, 2008 @ 07:52 GMT -7




lemonbar
member
Posts: 288


Where is e-junkie?

Can this really be happening? 1 week+ with no support?

I have to say that I would like to know why we are not getting daily support? I have never seen a business run like this.

I hope everyone is ok because this is VERY stange for a business to carry on like this.


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POSTED ON: March 23, 2008 @ 23:43 GMT -7




lemonbar
member
Posts: 288


Where is e-junkie?

After all the outages and now no one provided support I am getting worried.

Is e-junkie people ok?


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POSTED ON: March 26, 2008 @ 19:19 GMT -7




lemonbar
member
Posts: 288


bump - anyone at ejunkie know the answer yet?

I just bumped up many questions that have are weeks to several months old that were never answered.

Support from a company is very important. Where is support? Where is Robin?

Is everyone at e-junkie ok?


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POSTED ON: March 27, 2008 @ 22:21 GMT -7
MODIFIED ON: March 27, 2008 @ 22:29 GMT -7




lemonbar
member
Posts: 288


Here is one for 3 months about not answering that still hasnt been answered.


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POSTED ON: June 21, 2008 @ 12:55 GMT -7




E-junkieChef
E-Junkie Crew
Posts: 607


What do you need answered here Lemonbar?


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POSTED ON: June 22, 2008 @ 17:48 GMT -7




lemonbar
member
Posts: 288


My question was already posted. How can I get actual support when I need it?

lemonbarWhy is it taking so many days for support questions to be solved?Also, my emails to robin have gone unanswered for days now as well?What is the correct email address for support and where is the support board that the questions and problems should be posted to if not here?Thank you


#
POSTED ON: June 23, 2008 @ 14:13 GMT -7




Tyson_N
E-Junkie Crew
Posts: 281


We provide a contact form, and a list of all our officially-supported email addresses, via the red "contact" link at the top of every page on our site, which links to here:

http://www.e-junkie.com/ej/contact.php


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POSTED ON: June 23, 2008 @ 20:41 GMT -7


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