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Tracking transactions through Paypal



guest_user
member
Posts: 1302


I'm on the 7 day trial. I really like your product, and I'm trying to make sure I find the right solution. We have paypal, and I was wondering if your cart tracks every transaction through paypal on google analytics. For instance, if the buyer closes the window and doesn't return to our site, will the order be tracked by google analytics? Also, do you assist with tech support to get that all working?

I'm recognizing that I might need to switch gateways to make this work. If so, is there a gateway that works better with your software? I love google cart, but the idea that customers need to create an account turns me off to it.


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POSTED ON: April 1, 2008 @ 16:27 GMT -7
MODIFIED ON: April 1, 2008 @ 16:28 GMT -7




NatashaSen
member
Posts: 1350


We do integrate with Google Analytics. Please see "tracking" in help page. However, if user does not go back to than you page, then it's not possible to track a completed order with Google Analytics (unless you were using Google Checkout).

If you want to ensure that buyers reach the thank you page, you can use a payment processor like PayPal Pro or Authorize.Net with E-junkie.

If you run into any issues, you can email our support.


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POSTED ON: April 1, 2008 @ 16:28 GMT -7


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