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E-junkie Ecommerce Forums » E-junkie Service Status and Updates

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Delayed checkout/activation emails



E-junkieGuru
E-Junkie Crew
Posts: 3483


We fixed a momentary glitch with our mailserver around midday that had some of our emails backed up for a brief period; all delayed messages should have been sent out by now, but if your messages somehow still went missing, you can do the following:

Existing Merchants can simply use their Seller Admin > "Reactivate expired links/resend thank-you email" to resend purchased download links if buyers still have not received theirs already, or use "Send free thank-you email/download link" to issue a replacement link.

New members can have another Activation email sent by providing your email address in the "Forgot Password or Activation Code" section of our login page:
https://www.e-junkie.com/ej/login.php


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POSTED ON: May 9, 2008 @ 13:52 GMT -7


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