api apologize body buyer caused contact contacting continue copied date during error errors event experience experienced few hour internal investigating ipn issue june listed management merchant next notification order original over page paypal posted product questions resolved service services site standard started support ticket update updates urls website weekend working

PayPal has posted a few notices acknowledging some glitches over the weekend of 28-29Jun08 which have now been resolved; these affected IPNs (creating a backlog of delayed IPNs which should now be caught up) and API logins (causing some errors using PayPal Pro). Original notices from PayPal PDN quoted below, copied from these 3 URLs:

http://www.paypaldeveloper.com/pdn/blog/article?blog.id=mts_updates& message.id=227
http://www.paypaldeveloper.com/pdn/blog/article?blog.id=mts_updates& message.id=226
http://www.paypaldeveloper.com/pdn/blog/article?blog.id=mts_updates& message.id=225


#######################
From: http://www.paypaldeveloper.com/pdn/blog/article?blog.id=mts_updates& message.id=227

[3] Resolved - PayPal Live Site - 2008-06-29

* date 06-29-2008 01:30 AM
* author PayPal_Updates Administrator writes:

body PayPal, Inc.
Merchant Technical Services Notification

------------------------------------------------------------------
[3] Resolved
06/29 2:00 AM PDT (06/29 10:00 AM BST)
------------------------------------------------------------------
This notification is to inform you that we started to recover as of June 29, 2008 1:53 AM PDT (June 29, 2008 9:53 AM BST)
(PC)

------------------------------------------------------------------
[2] Update
06/29 1:45 AM PDT (06/29 9:45 AM BST)
------------------------------------------------------------------
Currently, Buyer will experience a 3004 error upon login and APIs are returning an Internal Error page.

Our technical teams are working diligently to resolve the issue. We will continue to provide updates until resolution
(PC)

------------------------------------------------------------------
[1] Notification
06/29 1:29 AM PDT (06/29 9:29 AM BST)
------------------------------------------------------------------
This notification is to inform you of the following issue.
(PC)


==================================================================
EVENT DETAILS
==================================================================
Service:
- PayPal Live Site

Affected Product(s):
- PayPal APIs
- Masspay
- Website
- Website Payments Standard
- Subscriptions

Start Time:
- June 29, 2008 1:14 AM PDT (June 29, 2008 9:14 AM BST)

End Time:
- June 29, 2008 1:53 AM PDT (June 29, 2008 9:53 AM BST)

==================================================================


We apologize for any impact caused by this incident.

Sincerely,
PayPal Merchant Technical Services

Contacting PayPal
===============
If you have questions, contact PayPal Merchant Technical Services by going to https://www.paypal.com/mts and filing a ticket under Contact Support.


#######################
From: http://www.paypaldeveloper.com/pdn/blog/article?blog.id=mts_updates& message.id=226

[3] Resolved - PayPal Live Site - 2008-06-28

* date 06-28-2008 03:52 AM
* author PayPal_Updates Administrator writes:

body PayPal, Inc.
Merchant Technical Services Notification

------------------------------------------------------------------
[3] Resolved
06/28 5:05 AM PDT (06/28 1:05 PM BST)
------------------------------------------------------------------
This notification is to inform you that IPN backlog has been cleared as of June 28, 2008 5:15 AM PDT (June 28, 2008 1:15 PM BST)
(PC)

------------------------------------------------------------------
[2] Update
06/28 4:26 AM PDT (06/28 12:26 PM BST)
------------------------------------------------------------------
The IPN Backlog should be cleared in the next hour.

We apologize for the inconvenience.
(PC)

------------------------------------------------------------------
[1] Notification
06/28 3:46 AM PDT (06/28 11:46 AM BST)
------------------------------------------------------------------
This notification is to inform you of the following issue.
(PC)


==================================================================
EVENT DETAILS
==================================================================
Service:
- PayPal Live Site

Affected Product(s):
- Order Management (IPN / PDT)

Start Time:
- June 28, 2008 2:30 AM PDT (June 28, 2008 10:30 AM BST)

End Time:
- June 28, 2008 5:10 AM PDT (June 28, 2008 1:10 PM BST)

During the time listed above you may have experienced the following:

We are currently experiencing a backlog in IPN and we are investigating.

==================================================================


We apologize for any impact caused by this incident.

Sincerely,
PayPal Merchant Technical Services

Contacting PayPal
===============
If you have questions, contact PayPal Merchant Technical Services by going to https://www.paypal.com/mts and filing a ticket under Contact Support.


#######################
From: http://www.paypaldeveloper.com/pdn/blog/article?blog.id=mts_updates& message.id=225

[1] Resolved - PayPal Live Site - 2008-06-28

* date 06-28-2008 03:32 AM
* author PayPal_Updates Administrator writes:

body PayPal, Inc.
Merchant Technical Services Notification

------------------------------------------------------------------
[1] Resolved
06/28 3:27 AM PDT (06/28 11:27 AM BST)
------------------------------------------------------------------
This notification is to inform you that this issue has been resolved as of June 28, 2008 2:45 AM PDT (June 28, 2008 10:45 AM BST)
(PC)


==================================================================
EVENT DETAILS
==================================================================
Service:
- PayPal Live Site

Affected Product(s):
- PayPal APIs

Affected Implementation(s):
- SOAP
- NVP

Start Time:
- June 28, 2008 2:25 AM PDT (June 28, 2008 10:25 AM BST)

End Time:
- June 28, 2008 2:45 AM PDT (June 28, 2008 10:45 AM BST)

==================================================================


We apologize for any impact caused by this incident.

Sincerely,
PayPal Merchant Technical Services

Contacting PayPal
===============
If you have questions, contact PayPal Merchant Technical Services by going to https://www.paypal.com/mts and filing a ticket under Contact Support.