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Accepting payments via Paypal with no PayPal account



jfb8300
member
Posts: 3


When I go to checkout in the e-junkie cart, the PayPal page that loads by default is "create a paypal account" which takes all the customers payment information and demands they create a PayPal password.

When I checkout through a PayPal shopping cart button (direct from the PayPal site), it loads the "pay now with bill me later" in which the customer can enter the payment data and purchase something without creating a PayPal account.

I don't understand why this is? Obviously cookies were cleared out each time and the PayPal account is the same one I'm linking to from here.

Any ideas?


#
POSTED ON: October 3, 2011 @ 14:48 GMT -7
MODIFIED ON: October 3, 2011 @ 15:18 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 4354


First, make sure you set PayPal Account Optional: ON in your PayPal account > Profile > My Selling Tools > Website Preferences.

That said, it's ultimately up to PayPal's checkout site whether to offer buyers a card-based direct payment option vs. requiring a PayPal account. This help page outlines the conditions we're aware of that they may use to make that determination:
http://www.e-junkie.com/ej/trouble.paypal-no-card-checkout.htm

However, that page is only secondhand information that we've gleaned from PayPal in the past, so you may wish to contact PayPal support to get the latest official word on this subject directly from them.


#
POSTED ON: October 3, 2011 @ 15:20 GMT -7




jfb8300
member
Posts: 3


So after alot of trial and error, I've found that fatfreecart will take you to the no login required PayPal page while the the e-junkie cart takes you to the PayPal required login page.

Why is this? I'd prefer to use e-junkie for the extra options, but at the moment I'll leave fatfreecart up on my site.


#
POSTED ON: November 10, 2011 @ 12:27 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 4354


Hm, I could not reproduce that difference, and there's no reason at our end why there should be any difference, as that is determined solely at PayPal's end. Were you receiving checkout payments at the same PayPal Email when testing both cases?

There's a setting in your PayPal account (Profile > More Options > My Selling Tools > Website Preferences > PayPal Account Optional) that determines whether your buyers will be required to use a PayPal account of their own. If you have set PayPal Account Optional: OFF, your buyers will not be offered the "Don't have a PayPal account?" option to pay with a credit card on PayPal's checkout site.


#
POSTED ON: November 10, 2011 @ 17:30 GMT -7
MODIFIED ON: November 10, 2011 @ 17:30 GMT -7




jfb8300
member
Posts: 3


The paypal option is definitely set up correct and that account is being used in both cases. When using paypal buttons it works fine, and when using fatfree cart is works fine. Just the ejunkie checkout creates an issue.

For testing purposes, I placed the code on identical webpages, cleared out all cookies, and tried 2 different browsers.

The difference in the paypal page is *very* subtle. They are nearly identical except for the last line after all the credit card/address information that demands a password.

No one else has this issue?


#
POSTED ON: November 11, 2011 @ 09:27 GMT -7




E-junkieNinja
E-Junkie Crew
Posts: 753


I'm sorry, but there is no reason there would be a difference with the page that PayPal chooses to load. E-junkie itself has absolutely no control over which page PayPal chooses to load. PayPal should load the page based on if their server can locate a specific browser cookie or not.

You might be seeing this issue because your PayPal browser cookie is damaged, which would also explain why we cannot reproduce it. Go ahead and delete your PayPal browser cookie and then go to PayPal from the E-junkie cart, login to PayPal, this should replace your browser cookie and then try to see which page the PayPal server chooses to load.


#
POSTED ON: November 11, 2011 @ 12:28 GMT -7


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