How to customize your post-checkout thank-you pages
After the buyer finishes checkout and the payment processor confirms the buyer's payment was good and completed, we grant the buyer access to a Thank-you Page where we present their unique download link(s) automatically. The transition from checkout to thank-you page varies according to the buyer's checkout method:
- Checkouts using regular PayPal Payments Standard, PayPal Payments Pro Express Checkout (checkouts using a buyer's PayPal account), Google Checkout, or TrialPay require the buyer to manually click past the end of Checkout to reach the thank-you page where sale-conversion tracking for Google Analytics, AdWords or other third-party tracking could occur;
- Checkouts via PayPal Payments Pro Direct Payment (checkouts using a credit card), Authorize.Net, ClickBank, or 2CheckOut will refresh to the thank-you page automatically upon successful payment completion.
Showing a custom logo/header on your checkout page and thank you pages.
You can upload your logo from Seller Admin > Edit Profile. We will show it on payment page (for the payment processors which allow that), on your "thank you" page, and on your E-junkie Shop and Marketplace pages. We serve logos using SSL so they do NOT generate a security warning.
Using a thank-you page hosted on your own Web site
Customizing your E-junkie-generated thank-you pages
The standard thank-you page we generate for you will include a bullet-pointed list of items in the buyer's order (including links for downloadable items), then the following default message will also be shown on any non-customized thank-you pages we generate for you:
Your Invoice# is [Invoice ID goes here].
If required, any information related to this order will be emailed to you at [buyer's email goes here]. Sometimes spam filters block automated emails. If you do not see the email in your inbox, please check your spam filter or bulk email folder.
Please contact [your Display Email goes here] for any questions.
If you customize your E-junkie-generated thank-you pages with Common Thank-you Page HTML, or with a Message (HTML) in the product settings of any item in the buyer's order, that will disable the default message shown above and display your custom HTML instead (see example at the end of this help page).
Viewing your customized thank-you page
To see how your thank-you page customizations look, you can use Free Checkout to place a test order, or if you have already had sales placed through E-junkie, you can go to your Transaction Log and click on the Transction ID of any past order to bring up the thank-you page we'd generate for that order. You can also click on the Item Name of any digital item in your log to view the thank-you page we'd generate for just that item in the order (as linked from that product's thank-you Email Message if you send one). All our thank-you pages are generated on-demand using your current set of customizations at the moment the page is viewed, so if you make changes to your customization, you can simply reload the page to see the latest changes in effect.
This gets inserted at the end of all your E-junkie-generated thank-you pages, regardless of which items the buyer purchased from you. Go to Seller Admin > Account Preferences > Common Thank-you Page HTML field and enter any text, HTML, CSS, or JavaScript you want to be included in all your Thank-you Pages.
Template variables you can use in the Common Thank-you Page HTML field
[%first_name%] (Buyer's First Name)
[%last_name%] (Buyer's Last Name)
[%payer_email%] (Buyer's PayPal Email)
[%txn_id%] (Transaction ID)
[%auction_buyer_id%] (Auction's Buyer ID [for eBay sales only])
[%shipping_name%] (Shipping recipient's name [if applicable])
[%address%] (Shipping Address [if applicable])
[%city%] (Shipping City [if applicable])
[%state%] (Shipping State [if applicable])
[%zip%] (Shipping ZIP/Postal Code [if applicable])
[%country_full%] (Shuipping Country [if applicable])
[%country%] (Shipping ISO Country Code [if applicable])
[%total%] (Item total)
[%fee%] (Payment Processor's Fee [if available])
[%affiliate_share%] (Affiliate's commission [if applicable])
[%affiliate%] (Affiliate's email [if applicable])
[%currency%]
[%invoice%] (Unique Invoice ID generated by E-junkie)
[%tax%] (Sales tax or VAT)
[%shipping%] (Shipping + Handling)
[%gross%] (Order total)
[%p_date%] (Payment Date, example: January 1, 2009)
[%c_date%] (Current Date, example: January 1, 2009)
[%c_time12%] (Current time (MST) in 12 hour format, example: 7:07 pm MST)
[%c_time24%] (Current time (MST) in 24 hour format. Example: 19:07 MST)
[%custom%] (If you passed a custom variable in the button code)
This gets inserted in your E-junkie-generated thank-you pages only when a specific item is ordered. While adding a new product, click More Options, or while editing an existing product click Next, until you reach the final screen of product settings. On that screen, before you click Submit to save settings and reach the button codes screen, you can add the following product-specific customizations to your Thank-you Pages:
Template variables you can use in the Message (HTML) field
- Order Specific
[%first_name%] (Buyer's First Name)
[%last_name%] (Buyer's Last Name)
[%payer_email%] (Buyer's PayPal Email)
[%txn_id%] (Transaction ID)
[%custom%] (If you passed a custom variable in the button code)- Item Specific
[%item_name%] (Item Name)
[%item_number%] (Item number in E-junkie admin)
[%codes%] (key/registration/PIN code issued using Send Codes feature)
[%expiry_hours%] (Hours until download link expires)
[%max_downloads%] (Maximum download attempts permitted)
[%item_price%] (Price of the item)
[%sale_price%] (Price at which the item was sold, which can be different from the item price in case buyer used your discount code or if the item was sold in an auction etc.)
[%currency%]
[%quantity%] (Quantity of the item sold)
[%auction_item_number%] (If this was an eBay listing)
[%sku%] (SKU of the item sold, only applicable if you configured price affecting variants in Admin)
[%downloads%] (Number of downloads for this item so far for this sale)
[%category%] (If you have created a listing for this product in E-junkie store, then the category it's listed in)
[%on0%] (Option 1 Name using Variations)
[%on1%] (Option 2 Name using Variations)
[%on2%] (Option 3 Name using Variations)
[%os0%] (Option 1 Value using Variations)
[%os1%] (Option 2 Value using Variations)
[%os2%] (Option 3 Value using Variations)
[%o1_title%] (Option 1 Name using Variants)
[%o2_title%] (Option 2 Name using Variants)
[%o3_title%] (Option 3 Name using Variants)
[%o1%] (Option 1 Value using Variants)
[%o2%] (Option 2 Value using Variants)
[%o3%] (Option 3 Value using Variants)
The bullet-pointed lines cannot be customized (aside from the Item Name you assign in each product's settings), but you can add custom HTML below each item's bullet-pointed line and at the end of the page:
- Click here to download Example Download Item Name.
Customization from the Message (HTML) field of the above product's settings would appear here.
- We've successfully received the order for Example Tangible Item Name.
Quantity ordered: 1
Customization from the Message (HTML) field of the above product's settings would appear here.
- Click here to access Example Redirection Item Name.
Customization from the Message (HTML) field of the above product's settings would appear here.
Common Thank-you Page HTML customizations from Account Preferences would appear in this section, where you can also place custom CSS or JavaScript that would affect all your E-junkie-generated thank-you pages.
