All my products are disappeared from the account

order 2021-01-31 23:55:22 UTC #1

Hello,
We just got a report from a customer who cannot download our products. Investigating we have noticed that all our products in our account disappeared! All the tabs with our products are empty.
This never happened before.
Someone from eJunkie can assist with solving this problem?
Thanks,
Yuri

sprudio 2021-02-01 00:18:37 UTC #2

Same here. I am pissed
I just saw this now. Is not enough that our lives are screwed up now E-junkie screws us too?

ppiccirillo4 2021-02-01 00:29:33 UTC #3

I got a report from a customer who cannot download my products either. every product I have for download is gone. Where did my products go? noticed that all our products in our account disappeared! All the tabs with our products are empty.

I've never seen this issue before. If I have to reload EVERYTHING, it will be a nightmare

ppiccirillo4 2021-02-01 01:33:12 UTC #4

eJunkie emailed me saying they had an outage. everything is back to normal on my end.

order 2021-02-01 01:41:19 UTC #5

Yes, got the email from eJunkie too and all is well now.
Thanks

E-junkie_Guru 2021-02-01 18:01:16 UTC #6

My apologies for failing to notice your thread here yesterday; we posted notice of the system outage here:

SOLUTIONS FEATURES PRICING DISCOVER PRODUCTS CONTACT HELP DOCS DASHBOARD

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