i contacted the customer to see if he was able to download the product and he wasn't able to do that , because he never received the e-mail with the download link. Also nothing in the "Transactions Log".
I had to send him a free download link.
Only after 4 hours , i received the "E-junkie Notification - Sale" and the client his e-mail with the download link ...
This never happened to me before since using E-Junkie .