We, have hundreds of functioning downloadable products in e-junkie but my last three products are not working.
After purchase, when I click on download link(s), only 11kb will "download", whether, i try a mp3 file or pdf file (different products).
The files are successfully uploaded to our servers, but the downloads are being corrupted.
Adobe Acrobat Pro gives this error when attempting to view pdf after download via ejunkie link, 1st, window tells me my pdf "is an application from the internet" and am i sure i want to download, I click open and get this from acrobat : "either not supported file type or has been damaged..."
the original files on my hard drive are fine,
the files upload completely/successfully to our site via ftp,
and files work when access via address in browser,
all other products in our cart work..
we are in a holding pattern to launch these products... so appreciate a rapid solution.