I'm terminally confused as to what the PROGRAMMING difference is between:
A) setting a handling fee of $4.99 and a flat shipping charge of $0.01 for 1-1000 items, and
B) setting a handling fee of $5.00 and a flat shipping charge of $0.00 for 1-1000 items, and
C) setting a handling fee of $1.00 and a flat shipping charge of $4.00 for 1-1000 items.
However, I apparently could do "A" and "C", but not "B". How is it possible that "B" is "not something that can be made possible within your system," if "A" and "C" are in fact already possible?
I DON'T like the cart ZIP code entry either. And I ship physical items.
I ship items that are under 13oz, and can be shipped first class - which of course means that they pay the same rate over the entire continental U.S., AK, HI, and Puerto Rico. Therefore, the entry of the ZIP code is completely superfluous and serves no useful function whatsoever in relation to shipping.
However your system refuses to calculate the postage until the customer enters a ZIP code - even though your system ought to be capable of applying the rule that all items totaling under 13oz may be calculated immediately because they are flat rate (as applied to destination). This confuses and annoys the customers.
Further, I don't like the fact that I have no control (except by applying exotic fudge factors) over whether the shipping calculator goes into flat-rate Priority Envelope/Box prices or per-ounce Priority prices. I can create a "1oz" infinitely small (fits, say 1,000 per envelope) hypothetical item and that doesn't bother your system a bit.
But if I ship 1,000 of these across the country (say from 95928 to 21228) your system is happy to charge $97.60 - the 1,000 oz per-ounce-Priority-cost, when my items, by definition, would fit just fine into a $4.95 Priority Mail Flat-Rate Envelope. By my stripes, unnecessarily charging the customer and extra $92.65 in shipping is rather extreme.
Yes, the example is silly - but I'd remind you that your own system has no problem with the concept of 1,000 1oz items fitting into a single envelope. Therefore, it should be capable of doing it correctly and intelligently.
From my perspective as your customer, a business owner, and professional shipper, this level of uncertainty, confusion and lack of control of postal rates on e-junkie is not acceptable.