LOL!! Poor Guru!!! You must still be in reaction mode from the problem. Sounds like you thought I was suggesting that e-junkie post status updates on YOUR header but I wasn't. I found no fault with your communication.
I didn't know about the system status forum. I came straight to this message board as soon as my customers started emailing me so that was great to see the info here.
My comments were really directed at other customers like myself who might find it a helpful thing to do on their own sites. Easier than answering a lot of individual emails, plus it just helps to let the end user/our customer, know what's going on.