I operate from the U.S., and some of my E-Junkie products (downloadable software that also requires shipping of items) are defined with a fixed handling fee (independent of country), but the shipping cost is set to $0.
When customers in European countries that use "," as decimal separator (instead of ".") place the order, they now get the following error message when trying to click the "Checkout with PayPal" buton from the E-Junkie shopping cart:
"The link you have used to enter the PayPal system contains an incorrectly formatted shipping amount"
I have had customers from the same countries buy products from me before, without any complaints, so I am not sure if this is a problem due to a recent change in the way E-Junkie transmits information to PayPal (wrong formatting of shipping cost etc.?) ...or if the problem is with Paypal?
The problem does not occur if none of the products have any handling or shipping cost added.
If anyone knows about this issue and how to work around it, please advice.