Server Down

[bunkbedking]

Do you have server issues? My carts are not working



I am getting:



Firefox can't find the server at www.fatfreecartpro.com.



and I have had no sales since 9pm (very unusual)



update please ASAP

[E-junkie_Ninja]

Dennis,



I am sorry, but we have had no report of an outage from servers and no other reports from other users. I checked your website, BedBunkKing.com, and was able to add products to the cart. I did find a couple of products that were out of stock and produced the standard message for out of stock items.

[bunkbedking]

I have customers who are calling us to advise us that they are unable to connect - so it appears to be an intermittent issue

can you ask the technical group to check

[E-junkie_Guru]

We haven't had any issues at our end today, but what you describe sounds like it could have been a temporary network routing glitch somewhere along the path across the Internet between our Tucson datacenter and your/affected customers' ISPs. If the trouble was with a major backbone circuit provider, that could have affected multiple ISPs that peer with that backbone for upstream connectivity, but they're generally pretty prompt about correcting such problems and rerouting traffic to other unaffected circuits if necessary in the meantime.

[zenmagnets_com]

Getting constant emails that say "Server not notified for (Transaction #)" since this morning. And despite no settings having been changed, mailchimp is no longer being notified of new subscribers. Is there an e-junkie support email that I can forward one to?

[E-junkie_Ninja]

I am sorry, but the error e-mails you are receiving are not caused by anything on our end, so it is not something we will be able to fix. The issue is on MailChimp's end and at this time all we can do is wait for them to resolve the problem on their end.

[zenmagnets_com]

"The common notification URL that was saved on my e-junkie account was slightly different than the one currently shown on the mailchimp account > extras > integrations > e-junkie page. I updated it, but I'm not sure if that will fix the problem.



However it does seem like customers are successfully being added to the list, despite the "server not notified" emails that have distributed.



"

[E-junkie_Guru]

We've now heard back from MailChimp, who informed us that last week they were fending off a DDoS attack against their servers -- i.e., flooding their server with so much bogus traffic that it impeded their availability and responsiveness -- which would explain the error notifications you received:

http://status.mailchimp.com/