Stamped PDF - Doesn't Allow users to highlight in Reader

[lmarie]

I've read the knowledge base and community threads I could find with regard to PDF stamping. From eveyrthing I've read, e-junkie believes that users are allowed to highlight text in stamped PDFs but that is not what I am seeing. If I open a stamped PDF in Adobe Pro, the user can highlight text. However, if I open the same PDF in Adobe Reader, the user cannot select and highlight text. I am using Mac versions of Adobe.



I know that in order for users to be able to use the comment and markup function with Reader on a secured PDF the creator of the PDF has to enable commenting and analysis for Adobe Reader before saving the secured file. I did this but that setting seems to get lost once e-junkie removes and resets the security.



e-junkie please advise. I would like my purchasers to be able to highlight text in the PDF with Reader.

[E-junkie_Guru]

This help page explains the security settings our PDF Stamper applies to every Stamped PDF:

http://www.e-junkie.com/ej/faq.pdf-stamping.permissions.htm



I'm not sure what you mean by "highlight" -- using the Highlighter tool, or just selecting text (as you would in order to copy-paste the selected text). In the latter sense, make sure you set &pdf_allow_copy=y in your PDF Stamping configuration URL; if you'd set that to &pdf_allow_copy=n instead, that disables copy-pasting which may also disable selecting text entirely.

[lmarie]

I mean using the highlighter tool.



I've read that link and understand it. From reading it seems like e-junkie believes users can use the comment and markup functions in Reader, but that is not what I'm seeing in actuality. That link states " the Stamper also permits superficial editing actions which do not affect the original content, such as filling in form fields, adding comments, and the ability to "sign" the document digitally." It does so in Pro but not in Reader.

[E-junkie_Monster]

Even though you are referring to the highlighter tool rather than just selecting text, could you please check to see if this problem persists when you do not have Allow Copy set to N in your stamper settings?

[lmarie]

Before I go to the trouble of doing that, let me tell you that I can select text in Reader with copy set to N. There just not access to the comment and markup tools. Do you still want me to test a document with copy set to Y?

[E-junkie_Monster]

Yes, please. I apologize for asking you to test that, but I don't have the software to test your PDF personally over the weekend, if we can determine if the Copy N setting is what specifically overrides your comment and markup settings that will give our development team a head start on any changes they may be able to make to the stamping script.



Unfortunately I am not entirely sure at this point if we will be able to make the changes or if this issue is just due to something that changed in Adobe after we created the stamping script. We may not be able to do anything regarding how different PDF readers handle files on various operating systems