I submitted an email, but I need help with this immediately. I have a customer who paid by e-check, which cleared Paypal today. I have the funds in my Paypal account.
However, the email from e-junkie says that the "order was not processed due to possible fraud."
How can this be when PayPal cleared the e-check? I have the transaction ID, but when I try to enter it in E-junkie to reactivate, it says transaction ID not found (obviously because it wasn't processed)
I need to get the downloads to the customer and need this corrected today please. Who can I talk to?