The VAT rate in France changed on the 01.01.2014 from 19,6% to 20%.
I modified the rate in the field "Sales Tax / VAT Rate" from 19,6% to 20% but my customer are still charged 19,6%
I suppose the VAT is automatically calculated depending on the country I mentioned in the field "Select the location of your business" (in my case France).
If yes it would mean you should change the rate in your settings, right?
Thanks for your support I am a little bit confused.