Just recently signed up with E-Junkie on a free trial basis and it is “just what I needed†at this time and am very pleased at what I have experienced so far with the exception of A LIVE TECH SUPPORT person, that E-Junkie seems to have a FIRE WALL on.
However, after that lack of tech contact, I was told to check out this “forum†stuff and broke out in a cold sweat on this downing of our business site issues.
MY QUESTION TO TYSON_N, ADMIN, ET AL, since this is not to be found on your home page/site, would someone informed on this matter expressly state to your membership THIS STATEMENT THE TOP HOSTING SITES RELENTLESSLY slam home:
WHAT IS YOUR PERCENTAGE IN EITHER UP OR DOWN TIME, SO YOUR MEMBERSHIP KNOWS WHERE YOUR QUALITY OF I.T./PROGRAMMING SERVICES STANDS.
TO NOTE: When E-Junkie is down, it is COSTING OUR BUSINESSES MONEY and unless there is some form of reimbursement for that, THIS IS A CRITICAL ISSUE OF IMMEDIATE CONCERN. No matter how good our hosting site is, if you are down, we are out; my hoster’s claim of 99.9% is a mute point if I am tied into your services with anything less.
Thank you for your valuable time (and mine) in this matter.