Hi -- we've been talking in emails about the cart I am installing on an Irish site --- currency is euro, and we are using grams and kg for weights. Am trying the solution we came up with, i.e. taking smallest postal rate we need, and using it for our single postage unit (in this case it's 250g, which we are pretending is one ounce), then "fudging" the weights of the items to make them fall into the correct postal rate category, based on the Irish Post Office rate levels & costs.
It is working fairly well up to a point, for the first couple of weight/postage levels. But I am getting into trouble with the heavier items, which involve the 1kg postal rate for one item, and the 1.5 and 2kg categories for multiple items.
The Irish post office doesn't multiply the rates exactly by 2, 3, 4, etc. E.g, the rate for our base unit for domestic is 2.70 euro, and the postage for the highest level we are using (2kg) is only 7.50 euro. In fact, the postage is the same for 1.5kg and 2kg -- only 7.50 euro for domestic postage.
But, for example, some of our heavier items start out at 2.25 of our "pretend ounces" for one item only (that gets it the correct postage applied, or near enough.). Of course, 2 of them will weigh 4.5 pretend ounces... and that weight results in 4.5 times out base rate, making it 12.15 euro for shipping -- way more than the 7.50euro the post office actually charges. But up to 3 of this item will fit in our packet, for 6.75 pretend ounces --- and that will come to a whopping 18.23 euro for postage when the system multiplies 6.75 times our base unit!!!
I had an idea that we could automatically take some percentage off the cost of 2 or 3 of these heavier items, which, if that can be set individually on them, could be made to offset this too-high postal rate for those specific items.
1. Will that work? I think I saw in the forum that one can apply a volume discount to individual items (I think it was by percentage, although I wasn't completely sure if it was that or flat rate at the individual product level). In any case, it looked like something could be taken off. This could help me get the total cost back down again, although it might be kind of messy to view in the cart -- I guess it will show the discount, but also show the extremely high postage...
2. The thing is, my client would like to offer a cart level volume discount. For example, 10% off total purchases of 50 euro (or whatever) -- to encourage people to buy more things.
3. Can we have both? Can I try to offset the postal rate problem by making an automatically lowering the price on some of the individual items, while at the same time offering an overall cart level volume purchase discount? I would like both to be taken automatically, if that is possible.
4. If there is any other way you can think of that I can accomplish getting the postage down on those heavier items, I'd love to learn what it is...
5. I have put a lot of time into this but now wonder if I should cut my losses and try the flat rate now. You mentioned using flat rates, with a percentage added for subsequent items (I didn't realize that was available)... I assume there would be just one flat rate that can be entered for each item, i.e. we can't have one for domestic and one for international -- or can we?
If I can at least make flat rates work for Ireland/Ni domestic, I can aks my client to email international orders to let them know the extra postage to pay via paypal. So it could work after a fashion.
Just to confirm how that works, if the flat rate for an item was 6.00 Euro, and I a percentage that adds .75 per further copy of that item, the system will add .75 for the next, and .75 again for the third, equalling 7.50 euro. Correct?
And, I can do this for each product as I enter it, yes? Rather than there being some kind of blanket flat rate or percentage?
I truly need to get this up and running soon now. If I can get this postage thing worked out, it will be a breeze to get the buttons in and running... I have already tested that and the view cart, and that all looks good.
I look forward to hearing from you.
all good wishes,