OK, following up on this to try to find a workaround, as my customers are having a lot of trouble seeing what shipping method they chose (Standard or Insured) after checkout. And that is leading to MAJOR HEADACHES for me on the customer service front.
1) Is there a way to inform buyers of the their chosen shipping method by passing a "custom" variable? There must be SOME way to get it to show up in either the Paypal receipt, ejunkie receipt, ejunkie thank you page, or, well, anywhere my customers can refer to it. They forget very quickly what they choose in the shopping cart.
2) If the above isn't possible, is there a way to pass on the chosen shipping method on the custom thank you page? I don't think so, but maybe I'm missing it.
If neither 1 or 2 are possible, are you guys adding this to your update that is coming soon? If not, please consider it - if I can get the shipping method in my internal mail, then I should be able to get it to my customers automatically too. And it's pretty natural for a buyer to want proof of whatever shipping method they chose, without having to connect a dollar amount to the terms listed on our website.
By way of explanation, I can't resend lost or damaged items unless my customers opt for insured shipping. It's stated in our shipping terms, in the ejunkie thank you mail, etc. But I get loads of customers who don't remember what they chose, and because the shipping method doesn't show up on ANYTHING they get from me, it can lead to some rather awkward situations. Ideally, I need an automated system (mail, thank you page, paypal receipt, etc that says)
Your shipping method is: XXXX
We will ship to this address: XXXX
You ordered the following items: XXXX
yada yada yada
If this can't be done with Ejunkie as-is, any developers out there please feel free to contact me about doing some custom scripting.