PayPal has posted notification of the following service disruptions at their end this morning, which are now resolved but may have affected checkouts and post-checkout order processing. If you are seeing any completed payments in your PayPal account which don't appear in your E-junkie Transaction Log, see Step C here for instructions to have them resend the IPN that triggers our processing for each order after checkout:
Update 3: Some Impact to multiple products - Feb 2 - Live Site
Live Site Status Update
Update 3: PayPal Classic APIs, REST APIs and Instant Payment Notifications have been functioning without any issues since Feb 2, 2015 10:30 AM PST.
At this time, users may be experiencing delays in some recent transactions showing up in the History page. Our technical teams are continuing to work towards resolving the issue. We will provide an update as soon as all impacted functionalities have been fully restored.
Sent Feb 2, 2015 03:44 PM MST by ASH
A history of updates can be found at the end of this notification or at our Live Site blog post.
Start time: Feb 2, 2015 08:39 AM MST
At this time, there is no alternative work-around.
Previous Updates to this event:
Update 2: Some Impact to multiple products
The issue has been mitigated and the errors have considerably reduced.
Our engineers are still actively engaged and we will provide an update as soon as all impacted functionalities have been fully restored.
Sent Feb 2, 2015 11:07 AM MST by DBO
Update 1: Some Impact to multiple products
We are experiencing a system issue which may be affecting multiple products on the PayPal Live Site. Please see the details below.
Some PayPal classic APIs may result in error 10001 "Internal Error"
Some PayPal REST APIs may result in HTTP 500 "Unknown Error" errors
Some Instant Payment Notifications (IPN) may be delayed and/or not delivered
Our technical teams have been engaged and are actively troubleshooting the issue.
Sent Feb 2, 2015 10:07 AM MST by DBO
Initial Notification: Some Impact to PayPal APIs and PayPal Website
We are experiencing a system issue which may be affecting PayPal APIs and PayPal Website on the PayPal Live Site. We will send an update with additional details within the next 15-30 minutes.
Sent Feb 2, 2015 09:47 AM MST by DBO