e-junkie + Trepstar has been very good, it works well and had been a very cost effective way of getting DVD's to customers, but I've only been able to benefit for 2 months. The first month of that was trying to get things to work. Through January it has been smooth, and I'm sure it will remain a smooth operation in general.
But things have just changed quite dramatically financially.
Trepstar is US based. Most of my customers are European.
US postal service has just doubled their postal charge to Euro, this is reflected in the new costs of Trepstar orders.
I don't want to change from Trepstar cos they're good, so initially I'm trying to find a way so that US orders do not get charged shipping but any other country does.
Is this possible? I haven't fully understood the custom shipping rules you can set and produced some funny results when I tried. Do you know of a way to do this please?
But this is also a heads up to others that the Trepstar costs have just doubled for international tangible items. A priority (6-10 days) DVD-rom to the UK is now in the region of Â£20. So I'm looking at alternatives or a way to properly hone in on their changes from my cart a little better.
Do you perhaps intend to introduce European DVD fulfillment companies in the near future? That might help Euro folks like myself save some pennies. The more DVD items I can sell the more e-junkie product slots I rack up, I guess
PS. Acutrack are US based too so I guess the same applies. Any idea of their costs? (They're not as open about it as Trepstar on their website)