That sounds like you have posted an affiliate link for Rockable Press, so your link will redirect the buyer to whatever URL Rockable Press has defined for their hop links, while setting a referral cookie for you in the buyer's browser.
It is the merchant's responsibility to provide support to their own affiliates. E-junkie is just an automated software service that thousands of merchants (sellers) use to manage their own Affiliate program independently. This help page explains the basic functions of using the E-junkie affiliate system as an affiliate:
Please contact the merchant who operates your affiliate program with any other questions you may have about their program in particular. You can use the Contact Merchant function in your E-junkie Affiliate Admin to send a message to the email address we have on file for a given merchant.