When to contact us
Absolutely anytime! Please feel free to contact us if you have any questions about E-junkie, an issue with your account or service, a suggestion, requirement, or feature request, or even just to give us a piece of your mind. If your question concerns a page on the E-junkie site, your product sales page, or an eBay auction, please include the URL of the relevant page in your message.
Your initial message will receive an auto-response to confirm receipt and assign a Ticket ID, but after that you can expect a reply from a real human being within one business day (24 hours or sooner), typically same-day if your inquiry arrives during our regular business hours: Mon-Fri, 10am-6pm MST/Arizona time (GMT -7).
If your question is about E-junkie features & functionality, we urge you first to familiarize yourself with our Admin interface by adding at least one product before contacting us. Also, you can try consulting our help page documentation and Community Forum, which will likely answer your question sooner than we can respond personally.
If you have a question about a product, purchase, or affiliate program, please contact the merchant directly; E-junkie is just an automated software service that thousands of independent merchants use to manage their online sales, so we are not personally involved in any particular merchant's sales or business operations.