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How to cancel your E-junkie subscription

  1. Log into your PayPal account and stay logged in:
    • Note this must be the PayPal account which is sending us your subscription payments, in case that may differ from any other PayPal account(s) you have;
    • In your E-junkie Dashboard, you can see which PayPal account to log into under Manage Seller Account > View Account Summary.
  2. Click here to view your subscription(s) for us;
    • If you have other subscriptions, ours would be listed under our parent company:
  3. If you only have one E-junkie subscription, skip directly to Step 4 below; however, if you have multiple E-junkie subscriptions:
    1. Open a new browser tab and log into the E-junkie account you want to cancel:
      • Go to Manage Seller Account > View Account Summary;
      • Note your Subscription ID for that account (a long number starting with I-).
    2. Switch back to the PayPal tab and click your latest payment to our parent company:
    3. Verify the Recurring Payment ID there matches the Subscription ID in the E-junkie account you wish to cancel;
    4. If it doesn't match, find your next prior subscription payment and check the ID on that, until you find the one that matches;
    5. Click the View Recurring Payment Details link.
  4. While viewing the payment details in PayPal, click the Cancel link;
  5. Then confirm by clicking the Cancel plan button that will appear;
  6. If you have other subscriptions you also need to cancel, repeat the steps above for each of those.

After you cancel, your E-junkie account would remain active through the end of your currently paid term (i.e., until your next monthly payment is due), plus a 20-day grace period after that, before we would deactivate your account and remove your products. Even after your subscription lapses, you will always be able to log in and access your E-junkie Transaction Log indefinitely.