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How to cancel your E-junkie subscription

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Our subscriptions work as a payment plan in your own PayPal account, so that's where you would need to cancel. If you haven't started a paid subscription yet, there is nothing to cancel, and we have no way to bill/charge you from our end, so you can simply abandon your account if you don't need it anymore. However, if you already have started payments to us, here's how to cancel sending us any further payments:

  1. Log into your PayPal account and stay logged in:
    • Note this must be the PayPal account which is sending us your subscription payments, in case that may differ from any other PayPal account(s) you have;
    • To see which PayPal account to log into, check your E-junkie Dashboard under Manage Seller Account > View Account Summary.
  2. Click here to view your subscription(s) for us;
    • If you have other subscriptions, ours would be listed under our parent company:
  3. If you only have one E-junkie subscription, skip directly to Step 4 below; however, if you have multiple E-junkie subscriptions:
    1. Open a new browser tab and log into the E-junkie account you want to cancel:
      • Go to Manage Seller Account > View Account Summary;
      • Note your Subscription ID for that account (a long number starting with I-).
    2. Switch back to the PayPal tab and click the first plan listed there for our parent company:
    3. Verify the Billing ID there matches the Subscription ID in the E-junkie account you wish to cancel;
    4. If it doesn't match, go back and click the next plan listed for us, then check the ID on that, until you find the ID that matches.
  4. Click the Cancel button;
  5. Then confirm on the next screen by clicking the Cancel Automatic Payments button there;
  6. If you have other subscriptions you also need to cancel, repeat the steps above for each of those.

After you cancel, your E-junkie account would remain active until your next monthly payment is due, plus a 20-day grace period after that, before we would deactivate your account and remove your products. Even after your subscription lapses, you will always be able to log in and access your E-junkie Transaction Log indefinitely.