How to Customize Automatic Thank You E-mails

May 19,2017 9 min read

When you sell a product online you want to have as much of the process look and feel like your brand. Luckily E-junkie allows for its users to adjust the system to better fit their needs. This includes customizing Thank You e-mails that get sent to customers when they place an order via your E-junkie shopping cart. 
 
Before you customize automatic Thank You e-mails, you should be aware of a couple of things. We have many variables that you can change in the Thank You e-mail. Some are for the general Thank You e-mail but you can also customize the Thank You e-mail based on what product the customer bought. You can view the variables on our help page here.
 
Whether you want to customize your common or general Thank You e-mail, you will start by clicking on the Edit Preference option on the right side of the Seller Admin page:

Once the page opens, you will need to scroll down to reach the section for the Thank You E-mail. You can then customize the Subject and Body/Message of the e-mail:

Once you have the e-mail looking the way you want, click Submit to save the new settings.
 
Besides the Common Thank You E-mail, you can also customize the Thank You E-mail by product. To Start, click on the View/Edit/Delete Products option on the left side of the Seller Admin page:
Once the page opens, use the drop down menu at the top to select a product and then click the View/Edit Button.  Again you will need to scroll down to the bottom to reach the thank you e-mail customization section.  In this case, unlike the common thank you e-mail, you can specify aspects of the product:


Once you have the e-mail written click Submit to save the new settings.
 
Anything listed on the help page for the Item Specific customization can only be setup within the product settings, they will not work in the Common settings.
 
Do you have questions about E-junkie? E-mail our support staff at anytime.