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Upsell Offers

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How to offer upsells on your site

While we don't have a dedicated upsell feature built-in, you can present upsell offers on your site in at least a few different ways we explain below.

Making an offer after the initial sale

You can customize your E-junkie-generated thank-you pages and/or thank-you emails to add any custom text or HTML you wish—e.g., to insert a link to a sales page on your site, or even insert a product's Add to Cart or Buy Now button/link code directly, which buyers can use to place another order for your upsell item(s). You could even make this a purchase button or link that automatically applies a discount code.

Upsell/downsell choice before purchase

Here your initial purchase button would actually just be a link that brings up your upsell page, or perhaps a popup overlay if your site has a way to do that. On your upsell screen, the Yes Please button would be a purcahse button for your upsell item, and the No Thanks button would be a purchase button for your base/downsell item. See this help page for tips to customize your E-junkie purchase buttons.

Intercepting checkout button clicks

When a buyer clicks a checkout button in their cart, you could intercept that click to redirect them to an upsell page instead. Since this would need to be set up in each sales page on your site, it would not be the default checkout behavior for your cart across all pages, and you could have the redirection differ among different sales pages. On your upsell page(s), the "No thanks" button/link to decline the upsell could simply be a customized View Cart button/link to bring up the buyer's original order from before they were redirected to the upsell offer.

Add-on upsells

If you're selling from your own Web site using our standard Cart button codes along with our Cart Script code to have the E-junkie Shopping Cart appear as an overlay within your own sales pages, you can have your cart offer an add-on upsell item, which can even differ depending on which sales page the buyer is viewing on your site.

For this, you will need to use the following cart customization javascript in each sales page:

<script type="text/javascript">
var EJConfig = {
  customLanguage: {
    "user-text": "Add our bonus item for just $5 more!<br>\
      <a href='#' onclick='a2c(XXXXXX)'>Add to Cart</a>"
  }
}
</script>

There, you'd replace the XXXXXX with the upsell product's Item Number, and you can change the example promotional text there, Add our bonus item for just $5 more!, to say anything you wish.